1. Introduction
Lyssie UGC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Discord username (if linked)
- Billing and payment information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website information
3. How We Use Your Information
We use the information we collect to:
- Process your orders and payments
- Communicate with you about your orders and services
- Send you updates and marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our business (e.g., payment processors, email services)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze website usage
- Improve user experience
You can control cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS)
- Secure payment processing through Stripe
- Regular security assessments
- Limited access to personal data
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@lyssieugc.com
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@lyssieugc.com